5g fault reporting

PaulHeats
Visitor

I've had no 5g coverage for 4 days after a storm. I've reported the fault at Dg8 0**. Any idea how long it will take to fix it 

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bristolian
EE Community Star
EE Community Star

Are you getting 4G coverage? Or nothing at all?

Reporting the fault via the status tool is absolutely the right thing to do - once the first-line network guys have taken a look, they'll be in a better position to ascertain what the fix is.

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bristolian
EE Community Star
EE Community Star

Are you getting 4G coverage? Or nothing at all?

Reporting the fault via the status tool is absolutely the right thing to do - once the first-line network guys have taken a look, they'll be in a better position to ascertain what the fix is.