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tried gifting data to huband abroad....can't even bring up his number to gift to

HJR1
Visitor

online says can't gift , tried 2 times in last few days. So now installed app on phone, (no cached data to clear because its newly installed app....so no solution there ), AND still unable to gift....because to gift to husbands phone number  is not even an option???what???

 

5 REPLIES 5
Northerner
EE Community Star
EE Community Star

Hi @HJR1 

 

Are you the owner and bill payer on both numbers? 

 

https://ee.co.uk/help/help-new/offers-and-services/other/data-gifting

 

Thanks 




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XRaySpeX
EE Community Star
EE Community Star

@HJR1 : Where abroad is your husband? You can't gift to someone who is not in a part of the world where they may use their usual UK allowances, i.e. not in the EU or the 5 Roam Further countries.

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Leanne_T
EE Community Support Team

Hi there @HJR1

 

Thanks for coming here. 

 

Just to add to the questions already asked, have you been able to gift data before to this number? 

 

Thanks 🙂

 

Leanne. 

audreydavid1983
Investigator
Investigator

I am having the same issue huni it's nippy as it would be alot easier for me to gift them data when they out.xx

Christopher_G
EE Community Support Team

Hi @audreydavid1983

 

Are you abroad at the moment or is the person you're trying to gift to abroad?

 

Chris