24-04-2024 07:07 PM - edited 24-04-2024 07:09 PM
I have inserted a PAYG sim which requires me to pay £10 to get the data once activated but when I try to activate the sim it says Invalid sim. When it asks for the mobile number I assume its the one for the sim and not my mobile phone. I have tried to do it using my main wifi and also using the mini wifi connection. What am I doing wrong.
Should I be connected to the mini wifi when I do this or should I be on my regular wifi. I have tried both on mobile and also on laptop with no joy
24-04-2024 07:19 PM
What 4G wifi device are you using. Where did you get the SIM.
Are you in the UK.
Thanks
24-04-2024 08:00 PM
24-04-2024 08:42 PM
@Billiestevens16 : When trying to register your mobile router to an EE a/c it'll be asking for the router's mobile no. Mobile routers contain a SIM. All SIMs have a mobile no. Are you able to visit http://add-on.ee.co.uk/status from a device connected to your mobile router by WiFi to see your data & credit status as well as its mobile no. at the top?
24-04-2024 08:46 PM
25-04-2024 07:49 AM
Is it an EE SIM, @Billiestevens16?
James
25-04-2024 08:11 AM
25-04-2024 08:25 AM