Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

gifting data

Garry_Lewis
Investigator
Investigator

‎12-10-2023 05:00 PM

I’m trying to gift data from my allowance to my sons but there is no gift data option

0 Helpful
16 REPLIES 16
Katie_B
EE Community Support Team

‎12-10-2023 06:39 PM

Hello @Garry_Lewis. 

Welcome to the community. 

Are both numbers under the same billing account?

Speak soon, 

Katie

0 Helpful
Garry_Lewis
Investigator
Investigator
In response to Katie_B

‎12-10-2023 06:41 PM

Yes they are 

 

0 Helpful
Katie_B
EE Community Support Team
In response to Garry_Lewis

‎12-10-2023 06:44 PM

Thanks for confirming @Garry_Lewis. 

Are you doing this via the app or EE online?

Katie

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎12-10-2023 06:45 PM

Are you both under the same MyEE family a/c, not PAYG or a No-Frills contract? You need to be to be able to gift data. See Gift Your Data and Set Controls .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Garry_Lewis
Investigator
Investigator
In response to Katie_B

‎12-10-2023 06:59 PM

The app

0 Helpful
Garry_Lewis
Investigator
Investigator
In response to XRaySpeX

‎12-10-2023 06:59 PM

Yea

0 Helpful
Garry_Lewis
Investigator
Investigator
In response to XRaySpeX

‎12-10-2023 08:15 PM

i cannot find any solution online don’t know what to do

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Garry_Lewis

‎12-10-2023 08:24 PM - edited ‎12-10-2023 08:24 PM

Use your online MyEE, not the app.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Garry_Lewis
Investigator
Investigator
In response to Katie_B

‎12-10-2023 08:26 PM

the app, i can’t find the gift data on the website 

0 Helpful