gifting data

Garry_Lewis · ‎12-10-2023

I’m trying to gift data from my allowance to my sons but there is no gift data option

Katie_B · ‎12-10-2023

Hello @Garry_Lewis.

Welcome to the community.

Are both numbers under the same billing account?

Speak soon,

Katie

Garry_Lewis · ‎12-10-2023

Yes they are

Katie_B · ‎12-10-2023

Thanks for confirming @Garry_Lewis.

Are you doing this via the app or EE online?

Katie

XRaySpeX · ‎12-10-2023

Are you both under the same MyEE family a/c, not PAYG or a No-Frills contract? You need to be to be able to gift data. See Gift Your Data and Set Controls .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Garry_Lewis · ‎12-10-2023

The app

Garry_Lewis · ‎12-10-2023

Yea

Garry_Lewis · ‎12-10-2023

i cannot find any solution online don’t know what to do

XRaySpeX · ‎12-10-2023

Use your online MyEE, not the app.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Garry_Lewis · ‎12-10-2023

the app, i can’t find the gift data on the website