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Switching from sky to EE

I’ve switched from sky to EE and EE agreed to pay the early termination charge. I’ve sent over the letter confirming the early termination fee plus my final bill from as a PDF which shows the charges. EE have come back and said this is not the correc...

Ejp3662 by • Visitor
  • 28 Views
  • 2 replies
  • 0 Helpful

Apple TV 3 month free subscription

HiI have just texted EE 150 and have my link to apple tv to register for my 3 months free Apple TV+ subscription.  The link goes through to the apple tv website but it states that my subscription could not be found.  I have double and triple checked ...

Chris647 by • Explorer
  • 275 Views
  • 4 replies
  • 3 Helpful

Calls registered on the bill?

Dear all, have 4 x calls registered to my bill this month.All to the same number in Leicester over relatively short period of dates.Calls not made from here and to be honest can't remember when I last used the landline phone. On  checking the number ...

Unable to stream ITVX live via my EE box

Dear EE Customer Support,    I am writing to express my concern and frustration regarding the continued removal of live ITV streaming via the ITVX app on the EE Box. As a customer, I have always valued the convenience and quality of your services, bu...

JCH8967 by • Visitor
  • 30 Views
  • 1 replies
  • 0 Helpful

Download speed

I pay for full fibre broadband , with offered speeds up to 900mbps .. but I’m only getting 156mbps download speed , yet couple months prior I was up around 400/500mbps ! seems very slow speeds for high monthly payments 

Transfer from BT

Hi put a order in on January 30  transfer from BT but still haven’t had anything done ,had a appointment but never showed.

There34 by • Explorer
  • 12 Views
  • 0 replies
  • 0 Helpful

EE Poor picture quality since change from BT

Is there anybody that can help! I have recently changed from BT TV to EE TV and the picture quality  has been poor since the switch. I have change the lead, the aerial socket and the booster to no avail. I think there is a problem with the box as I a...

Very bad voice over WiFi

I rely on VOIP connection via EE hub .... ass there is very poor 3G/4G signal where I live.2 scenarios1. For past few days people are complaining my voice to them is badly breaking up ..... I can hear them OK but outgoing speech from my initiated cal...

Posiedon by • Investigator
  • 60 Views
  • 4 replies
  • 0 Helpful

Printer connection

Hi I’ve a cannon printer PIXMA MG2551S which is USB connection only, tried to pair up with my iPhone without success, the printer fails to be recognised on my phone, any suggestions please?Les 

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