Skip to main content
Forum FAQ's

Mobile Data

A place to ask questions and share tips about using mobile data.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 192978 Views
  • 50 replies
  • 24 Helpful

Email server connection

I’m not able to reach my ISP email server when connected via EE. The server is mail.livemail.co.ukIf I try to ping it I get server unknown forcing me to use a VPN service to receive emails or switch to the second SIM in my phone which is a GiffGaff o...

Hippotech by • Investigator
  • 704 Views
  • 5 replies
  • 2 Helpful

No 'Start Conversation' Button

Hi I am trying to contact EE from abroad in the US as my roaming is not working, but there is no 'start conversation'. I've gotten someone in the UK to go on the same webpage and the button is there for them. I've waited it for it to appear for hours...

Cruise

I’m goin on a cruise and will be goin to turkey for the day. I don’t want my mobile phone phone to pick up a Turkish network (as I will be charged) if I just turn mobile data off will this be safe as I want phone to take pictures. Somewhere mentioned...

Ssp72 by • Investigator
  • 446 Views
  • 1 replies
  • 1 Helpful

No data from Yesterday

Hello, from yesterday I lost data. No 3G, no 4G... I can't run a business, I lose contractors because I can't operate my applications. When I entered the gym, I met people who, like me, use EE and could not get inside because we did not have internet...

No data all day ...

This is ridiculous. There is no internet connection in Manchester and all over the UK since this afternoon. I make my living with Uber eats and since I have no internet I can't get any jobs ! I contacted customer service and they informed me they can...

Received A Text Saying Data Used Up

Hi, I have used 1.1 GB this month of my 11GB allowance but have received a text saying that I have used up my allowance for the month and need to buy more.  Is this part of the general data issues that EE are suffering? My data connection stopped wor...

3G not working on iPhone SE new SIM card

My numbered transferred to EE yesterday and everything seems ok, except for 3G. My mobile (iPhone SE 2020) connects properly to 4G but whenever it changes to 3G, I don’t have internet connection. 

Euge by • Explorer
  • 528 Views
  • 3 replies
  • 0 Helpful

Currently Offline

Mobile data is on, I have unlimited data and every time I try to do something on the internet, I keep getting told I'm currently offline 

gpailey by • Visitor
  • 886 Views
  • 5 replies
  • 2 Helpful
Most solutions
More
Top Helpful authors
More