Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

My limited speed on mobile since porting from bt , am i wrong to be upset ?

Hi all. So moved from bt tp ee due to contract renewal , and was told it had to be done basically. Internet working fine although had an issues with Ethernet slow to activate, but was sorted with help from the community. Now I have a mobile data spee...

Resolved! Data sim 4G or 5G

I recently got a data sim. I need to purchase the correct device for it but I cannot remember if it was 4G or 5G?

Resolved! Galaxy Watch Ultra

I am getting the new Galaxy Watch Ultra next week. Can I add it to my existing sim plan?Thank you!

Resolved! Mobile data

I’ve paid my bills on my phone and my data is still not working any one no why it’s not connecting

Zero’d out my data

Paid for unlimited data, one week later account says I have zero gb left. Tried to call and the call drops. This is ridiculous. Im on vaca and need my data!

Resolved! Full Works Unlimited Sim Only

Find it very misleading to state "no charge Eu Roaming" and then find there's a 50gb FUP?Annoyingly, very nearly fell for this at £29 pcm, which is very good value. But, not as inferred in the advertising banner.

The speed does not comply with the contract.

Hello! I have encountered a problem. I have a contract for unlimited internet with a maximum speed of 100 Mbps. However, for some reason it used to be fine with 100 Mbps, and now it is only 10 Mbps. Please help me solve this problem. Thank you!

Please what is all this confusion. I need to send data to my daughter quickly

Resolved! How to check data plan is 5g compatible?

I'm currently on a SIM only contract that I'm very happy with, but my phone is quite old now and I was planning on buying a Google pixel (maybe 9a). I'm running under the assumption that I can simply put my SIM into the new phone and bing bang boom, ...

Hi, having a data to EU and USA unlimited and still cannot connect or use the ph

I have data to EU and USA unlimited and still the phone cannot connect