Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 206008 Views
  • 50 replies
  • 24 Helpful

Feature request - recurring data gifting feature

I've seen a few posts about this, generally archived. I have an account with >100gb each month, with my wife on it and my daughter. Each month I have to manually go and gift 33gb to them. I usually forget and they run out and I'm usually in a meeting...

Resolved! Cant access any pub websites

Help! I can't get access to any pub websites with my mobile phone data. Does anyone know why and how I can change this?

Pingu4 by Explorer
  • 435 Views
  • 3 replies
  • 2 Helpful

Data usage

I have a data esim ....on the providers account it says i used half of the 5gb. Which i believe is correct but on my andriod phone it tells me i used 7.6gb and rising i have not been able to get internet access for 24 hrs but my data usage keeps risi...

Nick9999 by Visitor
  • 445 Views
  • 2 replies
  • 5 Helpful

Resolved! Cancelling a data add on

HiI ran out of data last month so thought I'd get an add on for that month only. I'm looking at my bill and I've been charged this month for the add on aswell. How do I cancel this add on, I've tried on app, desktop and sent STOP UNLIMTED ADD-ON to 1...

Mozza121 by Explorer
  • 409 Views
  • 2 replies
  • 0 Helpful

Resolved! Gifted data disappearing

Every time I receive gifted data it disappears even though I haven't used that amount of data.  Seems a big con to me 

Duckgirl by Visitor
  • 318 Views
  • 1 replies
  • 0 Helpful

Your 4/5G SIM Only Broadband Performance & Experience

I’m planning to switch from Three to EE for my SIM / eSIM only home broadband in my own router, probably a business data only SIM due to the number of LAN devices.What has your experience been like?Are you getting an IPv6 address?I look forward to re...