Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 190237 Views
  • 50 replies
  • 24 Helpful

Data

I was late to pay my phone bill so my account was suspended but it’s paid in full now but my data isn’t working how do I get it back and running as it’s happened before but never taken this long 

Pages not loading

Hi. I wonder if someone can help with a problem I have regarding mobile data use.My phone shows 4g or 5g but the data connection is basically rubbish. It seems to load but then I am unable to do anything more - if I try and view pages on any site it ...

Janey1965 by Investigator
  • 523 Views
  • 5 replies
  • 2 Helpful

Safe search

Does anyone know why EE has safe search locked on my hand set? Had this happened to anyone else? 

EE's terribly unsatisfactory service

Hey all,I don't really have a question. I'm only writing this to make my displeasure known with EE as a mobile data service and to warn others if you're on the UK mainland.I've been using EE in various forms since 2020 IIRC. I never remember it being...

WiFi hotspot

I need to get two days WiFi into a holiday home. I think best way is to tether my iPhone to all other devices. My mobile data is low. What is best way to do this to 

Lisa2025 by Visitor
  • 416 Views
  • 1 replies
  • 1 Helpful

Resolved! Data Gifting

Been trying to gift data for over a week now, when you click the option to gift, the screen turns grey and doesn’t move?

Cj1402 by Explorer
  • 5044 Views
  • 34 replies
  • 16 Helpful

Pairing Samsung Watch with Xiaomi Poco mobile

I have a Xiaomi Poco F7 Ultra mobile and I want to pair a Galaxy S7 smartwatch with my included data sharing plan; however, I don't want to buy the watch if it's not compatible with the network.It will obviously work on my phone (minus a few features...

KKinder by Investigator
  • 776 Views
  • 2 replies
  • 0 Helpful

Resolved! Payment

The first charge is coming with a £50 deposit, this was not in the contract, I need to understand why this is because it will be charged tomorrow, and I will not pay.