Where are my gb?

Itsauser
Visitor

‎27-08-2022 03:31 PM

I got a plan with ee some months ago,  it was a plan that included unlimited sms,  unlimited calls for ee numbers and 160 gb I was able to watch movie or video and there were some gb left per month but for the last two months my 160 gb go down to 140 I used all in 30 days but the most funny is that now is down again and for this month is 133. The Contract says is a 160 gb per month. And I am still paying the same as when i started with ee Why is this happened ?

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Chris_B
EE Community Star
EE Community Star

‎27-08-2022 05:09 PM

@Itsauser   Your unlimited calls/texts are for calling/texting not just EE numbers but any phone number apart from premium rate numbers.    Ie o2,Voda,3 Asda mobile,virgin mobile etc etc.  

 as for your data if you text AL to 150 what does it say ? 

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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