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Upgraded my plan

Riddick
Contributor
Contributor

I have upgraded my phone and plan, it said i have unlimited data for watch, but dont have any network to my watch just connected by Bluetooth, any ideads

1 SOLUTION

Accepted Solutions
Ritu_D
EE Community Support Team

Hi @Riddick 

Thanks for your reply. 

If your watch was on contract previously this means it was used via a cellular connection. 

I would definitely recommend following Chris B's instructions above. 

Here is some steps to Set up and Manage your Smartwatch

Thanks 

Ritu 

View solution in original post

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Riddick  if you have a cellular watch, you need to open the Watch app on your phone and go through the process of setting up a contract for it.  because you’re phone tariff has unlimited data for your watch you will not be charged for the Watch data once you’ve set up the contract 

if your watch doesn’t support a cellular connection, then you won’t get one as you need a cellular watch for this. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Well my watch was on a old contract years ago, do I need to call ee.

Ritu_D
EE Community Support Team

Hi @Riddick 

Thanks for your reply. 

If your watch was on contract previously this means it was used via a cellular connection. 

I would definitely recommend following Chris B's instructions above. 

Here is some steps to Set up and Manage your Smartwatch

Thanks 

Ritu