Unlimited data add on

rb1023 · ‎05-09-2023

I bought an add-on for the unlimited data with max internet speed after I use up my data allowance in this month’s plan, will this add-on be charged and renewed in the next monthly plan? I don’t need any more extra data outside the allowance next month but I am worried that the extra charges for the add-on will be in the bills moving forwards and I can’t find any channel to locate and cancel this add-on.

XRaySpeX · ‎05-09-2023

For a contract's recurring UK/EU data add-on, text STOP UNLIMITED ADD-ON to 150.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

EssexBoyEE · ‎05-09-2023

If you are on Contract (Pay Monthly) it will depend whether you have purchased a One Time UL Data Add On or On Going UL Data Add On, the DL Speed of the UL Data Add On is normally the same Speed as your Plan.

If you are a New PAYG User, the DL Speed will be be Capped at 25Mbs.

XRaySpeX · ‎05-09-2023

For a contract's recurring UK/EU data add-on, text STOP UNLIMITED ADD-ON to 150.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP