05-09-2023 12:47 AM
I bought an add-on for the unlimited data with max internet speed after I use up my data allowance in this month’s plan, will this add-on be charged and renewed in the next monthly plan? I don’t need any more extra data outside the allowance next month but I am worried that the extra charges for the add-on will be in the bills moving forwards and I can’t find any channel to locate and cancel this add-on.
Solved! See the answer below or view the solution in context.
05-09-2023 03:01 AM
For a contract's recurring UK/EU data add-on, text STOP UNLIMITED ADD-ON to 150.
05-09-2023 02:15 AM
If you are on Contract (Pay Monthly) it will depend whether you have purchased a One Time UL Data Add On or On Going UL Data Add On, the DL Speed of the UL Data Add On is normally the same Speed as your Plan.
If you are a New PAYG User, the DL Speed will be be Capped at 25Mbs.
05-09-2023 03:01 AM
For a contract's recurring UK/EU data add-on, text STOP UNLIMITED ADD-ON to 150.