Community Activity

No 5G for Pay as you go

There is no 5G available for those EE customers on Pay as you go which I am highly disappointed about especially when EE are supposed to be prideful on there strong reliable speeds, EE please change this because is not fair that we do not get the va...

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Cmckue by Investigator
  • 2152 Views
  • 18 replies
  • 13 Helpful

Openreach failed to install

After waiting a month for my install, the engineer came and said it would need a site visit, ground works and then a further install. He suggested at least another three weeks. I took a day off work for this appointment and my current supplier contra...

ONT by Explorer
  • 60 Views
  • 8 replies
  • 0 Helpful

Complaints about ontopup

Anyone know who I write to for a formal complaint about ontopup.com? Constantly fobbed off about an invalid vouchrr problem and they won't give me address of regulatory body or ombudsman to complain to

at3388 by Contributor
  • 13325 Views
  • 15 replies
  • 7 Helpful

Izabela

I need history call form 28 may in coming and out 

Mirga by Visitor
  • 1 Views
  • 0 replies
  • 0 Helpful

Can my number be serviced by five G network?

EE TV remote can’t select input sources

Just got a new Hisense TV and plugged in a new EE TV Box Pro for the first time. EE remote control paired with the TV perfectly and can control TV volume just fine. But when I try to select another input source, the source button on the EE remote ope...

Why is EE so rubbish

Seriously, have had a brand new S25 Ultra for 5 months and it has not worked properly since day 1. EE blame Samsung and Samsung blame them. Niether company will do anything to rectify it. Now the phone has decided to not connect to the network. I gue...

Resolved! EE App won't link products

I switched from BT to EE back in March - not only did it nearly take a month to reconnect the landline and new broadband, but I am now left paying for paper bills whilst I cannot get the EE app to recognise my account and link the landline and board ...

Ribaudo by Explorer
  • 214 Views
  • 3 replies
  • 3 Helpful

recently moved from plusnet to ee.now no cctv via ee 4G

Recently changed from plusnet mobile to EE .Since change unable to connect to  smartwares cctv via EE 4G but fine via wifi.Cameras connect via another network 4G fine.Checked numerous times including areas with strong 4G signal and good speed checkAn...

mikebon by Explorer
  • 514 Views
  • 12 replies
  • 3 Helpful