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Travelling abroad, does IMessage count as a text and incur cost?

MJ0203
Explorer

Hey currently in the Caribbean and I wanted to send some messages and pictures to a friend via iMessage but I’ve read it’s okay and that it’s just data/Wi-Fi it uses so you won’t be charged so I wanted to double check!

1 SOLUTION

Accepted Solutions
Schockwave
EE Community Star
EE Community Star

Hello @MJ0203 ,

Welcome to the community,

If you send messages and photos via IMessage over wifi, it will not incur any cost, if you do it using data, then it will use the data, which if you are paying extra for data if you have roaming data on and pay a subscription for data when roaming.

You also need to make sure that you have roaming enabled on your account if you want to be able to make calls and/or use data, and make sure that premium calls etc are also enabled.

Please also check the cost for roaming on the roaming page, you can also call customer service to make sure you are all set—up for roaming.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

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7 REPLIES 7
Schockwave
EE Community Star
EE Community Star

Hello @MJ0203 ,

Welcome to the community,

If you send messages and photos via IMessage over wifi, it will not incur any cost, if you do it using data, then it will use the data, which if you are paying extra for data if you have roaming data on and pay a subscription for data when roaming.

You also need to make sure that you have roaming enabled on your account if you want to be able to make calls and/or use data, and make sure that premium calls etc are also enabled.

Please also check the cost for roaming on the roaming page, you can also call customer service to make sure you are all set—up for roaming.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Thank you a lot that was helpful! Just make sure I am on Wi-Fi! And it will be all good! 

Schockwave
EE Community Star
EE Community Star

@MJ0203 , you are welcome, glad to help, enjoy your holiday!.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
XRaySpeX
EE Community Star
EE Community Star

@MJ0203 : No, it uses data & therefore depletes your data allowance. In the Caribbean your UK allowances are not available & therefore you will be buying small data add-ons measured in MBs..

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

@XRaySpeX IMessage goes over wifi if done over wifi, normal message will use data.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Yes, I was considering the EE mobile network aspects of it as you had already covered WiFi.

Some hotels are known to charge for WiFi.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

@XRaySpeX , I thought I covered that as well as the wifi, that is why I wrote to check roaming cost, as @MJ0203  was asking about IMessage.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.