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Community Activity
Re: Is it just me or is ee phone signal poor
I've noticed a huge degredation in network coverage in the past few months. The network civerahe checker indicates I should get excellent coverage at home, but I currently get 1 bar, and sometimes that drops out! I travel around the country a lot a...
EE Speed Test Function
We are a new customer to EE. Just wanted to check the broadband speed for our product. Sent on a wild goose test from the Router admin screen to the App, no such function exists as of 24/6/25. This was confirmed by EEGuide Aman who was very helpful ...
Switch 2 - Order not found
I ordered a Switch 2 bundle from EE at 10:14 today and checked out as a guest, after an hour or so I still had not received an order confirmation email.I phoned in to the support line and after 40 minutes on the phone, the agent advised they could no...
Security Camera not connecting
I came across from BT to EE a few months ago. I have a EUFY s340 camera fitted to the garage wall about 35ft from my router (EE Smart Hub). It has been working satisfactorily with the old BT router and the new EE one, up until about 3 weeks ago. Have...
Resolved! Eero Pro 6E
Anyone know if I can use the Eero Pro 6E directly into the ONT and authenticate with PPOE? Would like to take the SHplus out of the equation and just use the Eero Pro as the sole router. Cheers
My number is wrong on my sim card.
On my Google Pixel phone. If I go into settings to view my device details it shows my phone number attached to the sim as a completely different number to what I have been using for years. If someone rings the number stated in my settings it doesn't ...
EE Perk NHS
Can anyone confirm if NHS pensioners can avail of EE Perk? I have tried uploading pension statement and BLC card but i get message back "Unfortunatly your document has failed our verification process".
Intermittently not receiving calls, even though caller hears ringing?
As the title suggests, I am missing calls to my phone (iPhone 15 pro max). When testing this myself, it is ringing and then eventually goes to voicemail. However my phone is not ringing, nor does it register a missed call. I just get a text notificat...
Need help with unlocking Samsung galaxy ace 4
I have read the previous posts and used the online link but I'm facing an error. I tried calling ee but I can't speak to someone or it's disconnected. Please help attaching image for your reference
Charged for 01793 number when roaming
so Just back from Greece, have got roaming as an add on, and then i see that I have been charged for calls to a UK number in Swindon - Nationwide Bank - which I had to do as they had sent me a message regarding suspicious activity on my account EE sa...
