Suspended cards
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
05-09-2024 08:03 AM
Hello. We been abroad and spend all our data. And bill is paid ,but our cards is still suspended. Please,could you help me,as we need to use our data.thank you
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
05-09-2024 08:16 AM
@Za28 Was you late paying your bill ? If you was and you’ve now paid that bill it’ll take up to 24h before it’ll start working again.
Can you make calls and send texts ? Do you have any data allowance left to use ?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
05-09-2024 10:42 AM
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
05-09-2024 12:50 PM
Hello @Za28.
Thanks for coming here.
Are you back in the UK now?
When did you make a payment? it can take up to 24 hours for services to resume.
Katie

- Lost SIm card in SIM cards & Porting
- Hi, my sim card is not connecting and doesn't appear pin my phone's settings in Mobile Services
- My Son's SIM card has stopped working in SIM cards & Porting
- I have received my sim card but isn't my old number in SIM cards & Porting
- Travel Pass Not Functioning Properly in Roaming