Speed Caps - how do they work?
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10-03-2024 03:39 PM
In my area, the speeds are rarely above 50mbps.
If I have two plans, one with unlimited speed and the other capped at 100mbps, will both receive the same speeds (ignoring all other factors), or will the uncapped plan be prioritised and so the capped plan may experience lower speeds, even when below the 100mbps cap?
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10-03-2024 04:21 PM
Hi @KnewBee
It depends on your local infrastructure and carrier traffic. EE do not guarantee speed.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
