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SSL errors

gac1_99
Investigator
Investigator

‎30-05-2026 08:34 PM

Every time I try to access the National Lottery or Pickmypostcode website I get the following error: ERR_SSL_VERSION_OR_CIPHER_MISMATCH

I believe this is because EE automatically blocks 'adult' content, but I can't find a way to turn the block off.

Can anyone help me please?

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎30-05-2026 09:41 PM

: @gac1_99 : Gambling implies Adult! EE's Content Lock is being applied to adult sites. Are you on contract or PAYG?

  • On Contract: Follow Switching Content Lock OFF or ON .
  • On PAYG: On PAYG you can't control Content Lock from your MyEE. Instead you need to visit Content unlock or call CS with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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