Roaming

[djbeat69]

I can't add on plan with data on abroad 

[Christopher_G]

Hi @djbeat69 

Welcome to the community.

What happens when you try to add one? Whereabouts are you?

Chris

[djbeat69]

What happened?

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i have this mesage

[djbeat69]

i just bought a ee sim card with 10 pounds from uk. i just came in my counrty here in greece. and i want to use the data that the ee sim has as theyy told me. and i can not. why please? and how i can use it? you need to provide the phone number to check it?

[Christopher_G]

An EE Pay as you go SIM card will not work abroad unless it has been used in the UK first, @djbeat69 

Did you make a phone call or send a text message from the SIM in the UK, before you went to Greece?

Chris

[djbeat69]

i just receive sms on that phone number. my current credit is 10 pounds. is there any solution to activate the uk data here in greece. or i have to pay something, but how? please help me

[Katie_B · Accepted solution]

Hi @djbeat69. 

A call or text will need to be made in the UK using the EE home network before travelling abroad. 

Katie