Renewal

[jiri1983]

My contract is up this month and I get 20 g o net in my present deal but the text I got from ee says I only get 1g

[James_B]

Hi @jiri1983,

Welcome to the EE Community. 🙂

What was the full text you received?

James

[jiri1983]

The text I received was sim plan *******23471gb data £13.73 a month

[jiri1983]

The text I received was 1gb data £13.73 a month at the moment the deal I was given last year was 20 go data for £13.73 a month

[James_B]

Hi @jiri1983,

What prompted that text to be sent to you?

Did you send a particular text command to 150?

James

[jiri1983]

The text I recieved was 1 go data for £13.73 a month but the deal I am on is 20gh of data for £13.73 a month

Sent from my iPad

[jiri1983]

No ee sent me the text yesterday

Sent from my iPad

[James_B]

Hi @jiri1983,

What prompted this text to be sent to you? 

Had you been chatting with an EE guide about your account?

Was there any other information in the message?

James

[jiri1983]

No I wasn’t chatting to ee they just sent me the text yesterday

[jiri1983]

No I wasn’t chatting to ee they sent me a text because my contract is ending but the deal I am on just now is unlimited calls and texts and 20gb of data you can check that out