Renewal

jiri1983
Investigator
Investigator

My contract is up this month and I get 20 g o net in my present deal but the text I got from ee says I only get 1g

17 REPLIES 17
James_B
EE Community Manager
EE Community Manager

Hi @jiri1983,

Are you able to share the full text you received with your mobile number removed?

James

Yes it says your current plan is 1gb of data£13.73 a month

James_B
EE Community Manager
EE Community Manager

Hi @jiri1983,

Was there any further context or links sent with the message?

James

No just that my contract ends on the 23rd of november

James_B
EE Community Manager
EE Community Manager

Please could you copy and paste the full message @jiri1983?

James

jiri1983
Investigator
Investigator

I don’t know how to do that I will have to wait till my son comes home from work am 66 years old and not very good with technology but my son will be home at five o’clock and I will get him to do it or I will get him to phone ee 

James_B
EE Community Manager
EE Community Manager

No problem @jiri1983 

Speak soon. 🙂

James

XRaySpeX
EE Community Star
EE Community Star

What does texting AL to 150 from your no. fully report verbatim (it is free)?

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