How to add data plan to iphone 11

[TopherIvins]

Hi James,

This is an old thread but I have the same question. I have an iPhone 12. When I go to Settings / Mobile Data / Add Data Plan on the phone it says 'Position the QR code from your network provider in the frame.'

The only QR code I was given was a web page welcome experience augmented reality thing.

You can add the data plan manually, but it asks for a SM-DP+ Address, an Activation Code, and a Confirmation Code, none of which I know. In case it helps, I have a physical SIM and I'm on a Pay Monthly plan. Thx

[Leanne_T]

Hi @TopherIvins 

Thanks for coming to the community. 

Do you have an EE SIM card in the iPhone? 

If you need a data add-on, you can visit add-on.ee.co.uk. 

No QR code should be needed to add data to your account. 

Leanne.

[duffy502]

doh, read the question Leanne

[Leanne_T]

Hi @duffy502

Do you have a query we can help you with on the community? 

If you would like details on an eSIM please see our What is an eSIM and how do I use an eSIM?, Help page. 

Leanne.

[duffy502]

 

The question was not

how do I buy data 

it was

how do I add a data plan to my iPhone in settings

[Leanne_T]

Hi @duffy502

You should not need to add a data plan in your iPhone if your plan includes a data allowance, do you have an EE SIM card in the iPhone? 

Leanne.

[duffy502]

Wow

this support is not very much support tbh, which I’d imagine is why the original poster has left the conversation 

doesnt need to, but wants to as there is an Option to do so in the Apple IOS. 

im out. 

[Leanne_T]

Hi @duffy502 

Do you have an EE SIM card in the phone? 

Are you looking to set up an eSIM and need a QR code? 

Leanne.