Possible data usage scam

StevieB1956
Explorer

‎24-06-2022 06:40 AM

I am on holiday in France and have received a text from EE (appears to be authentic) saying I've used up my data and should buy some more.

However I have checked my usage and still have over "43 gb .. left of 45 gb". So is this a scam and I can therefore ignore the message to buy more data ?

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3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎24-06-2022 06:45 AM

What does texting AL to 150 report exactly? 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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StevieB1956
Explorer
In response to XRaySpeX

‎24-06-2022 07:14 AM

See screenshot attached.
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XRaySpeX
EE Community Star
EE Community Star
In response to StevieB1956

‎24-06-2022 08:12 AM

But none is! Use the camera icon above your text box to download an image to the post. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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