Pay as you go

[Çiçek]

Hello, even though I top up, my ee plan is not updated. Can I know why?

[Ritu_D]

Hi @Çiçek 

Thanks for reaching out to me on the community. 

Could you text NOW to 150 and see if that activates your pack.

Thanks 

Ritu 

[XRaySpeX]

@Çiçek : What does texting AL to 150 from your no. fully report verbatim (it is free)?

[Çiçek]

Hi, I have a Pay As You Go plan that usually renews every month. I have enough credit in my balance, but it hasn’t renewed this time.

I was advised to text 150 with NOW and also tried PLAN10, but neither worked.

Could you please check and help me reactivate my plan?

Thank you!

[XRaySpeX]

@Çiçek : There is no need to keep opening new threads about the same matter. It only makes it harder to answer your enquiry & keep track of it.

Also if you answer my last Q it would help.