No allowance abroad

[Bill_mcnicoll]

Just received text that next month has started.  But I now have zero allowance.   I called prior to coming abroad and initiated a world roaming addin.   Why has it not triggered back to we agreed before I came abroad.  Thanks Bill 

[Christopher_G]

Hi @Bill_mcnicoll.

Welcome to the community. We'll do our best to help. 🙂

Which add-on did you buy and where in the world are you?

Chris