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National Lottery issue

TomCann96
Investigator
Investigator

National Lottery App and Online

Sign in to the app, try to purchase ticket, tells me "You are Offline" 

Re-sign in, re attempt, again signs me out, says I'm offline check Internet.

Tried on Google, done exact same.

My signal is absolutely fine!

My parental access is 18+ too

72 REPLIES 72

No worries. I wasn’t aware I had a content lock. I had been having the problem for months and it worked for me and is still working. 

LukaszB
Visitor

I have exactly same issue. It occurred few days ago. Before everything was working fine but not now. 

Rach_H
EE Community Support Team

Hi @LukaszB,

Welcome to the Community!

I'm sorry to hear about the trouble you're having. Are you able to access every other page without any issues?

Rach