Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My phone tells me different to My EE

raeraegreen13
Visitor

‎11-09-2023 09:29 PM

My cycle renews on the 9th, EE is telling me I have used all my data for the month, (it's now the 11th) but my phone it telling me I have used 1.4gb of 4gb? I was also asked if I wanted to double my data, which I did to 8gb but that seems to have gone, was it a limited offer? 

1 REPLY 1
XRaySpeX
Grand Master
Grand Master

‎11-09-2023 10:08 PM

Have you sync'ed your phone's data cycle to your EE's billing month?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)