07-01-2023 12:34 PM
Hi
i just got my new pay monthly sim card and the internet is not working on my phone but it is working on my old one, i tried contacting EE but is impossible to speak with an actual person.
Why is this happening? the phone is sim free and is working for calls but no a sign of internet at all.
also all the details on my EE app account are old for a PAYG old sim and i can't change it!
Thank you
Solved! See the answer below or view the solution in context.
20-07-2023 07:45 AM
Hi @Dslope007
Thanks for coming here.
Can you access data if you try the SIM card in another phone?
Leanne 🙂