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My internet is not working

lupeangratiela
Visitor

Hello good morning I’m very disappointed with the service of EE CAUSE I don’t know the reson why my internet is not working and working very slow more then a week and the EE company don’t explain me why !I don’t understand I pay every month more not any single month missed I pay for the internet and the phone but internet I don’t have ….can EE do something about it !it will  be very thoughtful kind regards 

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @lupeangratiela

Thanks for coming here. 

What device are you using? 

Do you have a mobile or home broadband account? 

Thanks. 

Leanne.