05-03-2023 01:04 PM
05-03-2023 01:19 PM
Hi @Martinamo
Welcome to the community.
Is data roaming switched on in the settings on your daughter's phone?
Chris
05-03-2023 01:55 PM
I didn’t even think of that!!! Thanks so much I’ll check with her
05-03-2023 02:11 PM
No problem at all, @Martinamo. If it still isn't working after she checks that, it may be worth her trying to manually connect to a different Italian network to see if the issue is the same.
Chris