Mobile data

Maddy2409 · ‎05-01-2023

I need mobile data roaming as its not working outside the house

XRaySpeX · ‎05-01-2023

Outside which house? Yours in UK? Data roaming is for when you are abroad in foreign lands.

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Schockwave · ‎05-01-2023

Hello @Maddy2409 ,

Welcome to the community,

Mobile data roaming is for when you are roaming in another country, this will not help when in the UK.

Have you made sure that you have mobile data enabled and do you have enough data to do so?

You should be able to receive and make calls and send and receive text, just check settings on your phone to make sure that all settings are correct.

What phone do you have?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Mickdragon · ‎14-05-2023

Neither is mine 😫😫😫

Mickdragon · ‎14-05-2023

Hi. S22

Christopher_G · ‎14-05-2023

Hi @Mickdragon

Have you tried restarting your phone? Is this happening in one specific area?

Chris

bristolian · ‎14-05-2023

Data roaming just means using data over a roaming network - roaming means using your phone outside the UK.

What is the problem you're having?