Mobile data not working properly since being in Corfu

[Melodydragon12]

Since returning from Corfu my mobile data will only work on social media but not on my mobile banking app or any of my store card apps. Just get “ you’re offline” constantly. Signal not great either even though the EE site says I should have full signal in my area . Have had issues with people trying to phone me and being told l’m unavailable to take their call even though I’ve not been using my phone at the time?

@Melodydragon12 

[Schockwave]

Hello @Melodydragon12 ,

Welcome to the community,

Have you tried rebooting your phone, taking the SIM card out giving it a wipe and wiping the SIM card slot?

Are you able to try your SIM card in another phone?

[Melodydragon12]

Yes I’ve tried all that but still not working properly on apps?

[Katie_B]

Hi @Melodydragon12. 

Does your phone show as connected to the EE network?

What happens if you try to make a call?

Katie

[Melodydragon12]

Yes I have EE but not the best signal at the moment. but can make a call fine . Will drop into a shop and get someone to look at it.

[Christopher_G]

OK, thanks @Melodydragon12 

Let us know how you get on

Chris