Lost phone

[Kieran180401]

Hi I reported my phone lost months ago then gave me a new phone and a SIM card with the same number does ee delete everything off my phone like wallet and photos and contacts and messages

[XRaySpeX]

No, if it's been lost EE has no access to it. They will just blacklist it so it can't be used on a mobile network but it could be used over WiFi.

[bristolian]

If you had a PIN or other device-level security set, this could protect your personal data. If not, then anything stored on the phone would have been potentially free for a thief to use if they wanted to.

[Kieran180401]

Oh so they can access my wallet and everything cause I didn’t have a pin at the time on it

[XRaySpeX]

That's right! You left it at risk.

[Kieran180401]

Is there anyway it can be deleted?

[XRaySpeX]

Not by you, unless you can re-find it.

[Kieran180401]

Alright thanks for your help but will it delete my old messages or again unless I find it cause some messages are important 

[XRaySpeX · Accepted solution]

Only whoever possesses it can delete or read any msgs.

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

[Kieran180401]

Also with my new phone and SIM card if I call and message on my new phone will my old phone get the messages