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Loss of 4GB data how to reclaim it

malapawar
Visitor

‎31-03-2024 06:27 PM

I lost 4gb data due to there being no wifi and want to reclaim this loss.  How do I go about it?

0 Helpful
2 REPLIES 2
Northerner
Grand Master
Grand Master

‎31-03-2024 06:32 PM

Hi @malapawar 

Your mobile data has nothing to do with WiFi. 

Are you on EE PAYG or pay monthly contract. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
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Chris_B
Grand Master
Grand Master

‎31-03-2024 08:56 PM

@malapawar  You mean you’ve used 4Gb of data and you think EE responsible for you not using Wi-Fi as there wasn’t a Wi-Fi connection you could use so you used your data allowance.   Thats what a data allowance is for for you to use.   EE isn’t responsible how you use your device. 

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