Loss of 4GB data how to reclaim it

malapawar · ‎31-03-2024

I lost 4gb data due to there being no wifi and want to reclaim this loss. How do I go about it?

Northerner · ‎31-03-2024

Your mobile data has nothing to do with WiFi.

Are you on EE PAYG or pay monthly contract.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Chris_B · ‎31-03-2024

@malapawar You mean you’ve used 4Gb of data and you think EE responsible for you not using Wi-Fi as there wasn’t a Wi-Fi connection you could use so you used your data allowance. Thats what a data allowance is for for you to use. EE isn’t responsible how you use your device.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.