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Community Activity
broadband throttling
HiI've was previously with BT and then switched to EE and received a new router several months ago and ever since then when i'm working from home using he VPN the speeds are extremely slow to open documents and applications. I mentioned this to my I...
TV start up
HiWhen I press the EE start up button on my remote the blue lite flickers on the box for around 2mins before the tv comes on, what do I need to do to rectify the problem?Les
Resolved! Phone won't make or receive calls
My phone won't make or receive any calls.I have a signal, and can receive data.It does not even ring, just immediately cuts out after I hit the call button. Therefore I cannot dial 150 to ask for help.It is also happening with wifi-calling enabled.I ...
Order has said it has been dispatched for 2 days but no contact from DPD
Hi!I upgraded my contract and it has said it has been dispatched / DPD will be in touch for 2 days now but I haven't received any tracking or texts from DPD. It says I have paperwork online that I can view but there isn't anything there/doesn't even ...
Can't make or receive calls after number port
Hi, I moved from 02 to EE yesterday. My number been ported over. However, I cannot make or receive calls. I cannot contact EE by phone as my EE network isn't working. When I try make a call - get repeating message stating call ended. I need my iPhon...
4G router has suddenly refused to connect - SIM works fine in phone
Good evening. One for the techie folks I think.I have an a long-out of contract unlimited mins/data PHONE SIM which has worked absolutely fine with no issues in my Huawei B525 router. Never had any problems except for the occasional maintenance on ...
No incoming our outgoing calls in Portugal
Good afternoon for 10 days I have been unable to make or receive calls. My contract has roaming on it. You keep asking me to call you or you call me but I do not have access to another phone. Can someone please try and fix this problem I have urge...
HOME PHONE (LANDLINE)
When i log onto my pc home page the "Home Phone" option has disappeared and has been replaced by "Subscriptions". I used to be able to use this option to block unwanted calls to my landline. I can still access the home phone option on my mobile phone...
Resolved! Not receiving EE email(s) to allow linkage of eSIM to EE Account
I am a very new EE user. To summarise, this is request for advice re linking my EE eSIM to my EE account.About a month ago, in an EE store, I signed up to a monthly plan, and received an eSIM At the time of signup, I provided the relevant details, wi...
Why are EE so expensive now ?
Been with EE for my last 3 phones(6 years), upgraded either directly with ee or through a third party website as new customer. Their network don’t seem to be on any comparison deal sites or third party sale sites any more. Went on to ee shop to upgra...
