The EE Community

People can’t hear me on the phone

Hi ,  People can’t hear me on the phone. This is the second day within the last week. When using a WhatsApp call, people can hear me, OK. I am unable to contact EE technical support. When calling 150 the call gets disconnected. Please help. 

HOW DO I CONTACT EE WITHOUT A PHONE

My phone isn't starting and I need to contact EE. There is no email address, I can only use the live chat if I have the app, the app is only for phone and Ipad (i'm on my laptop). How do I contact ee without a phone? This is ridiculous! 

BT remotes with voice control

There are several remotes advertised offering voice control for the EE TVpro box. I bought one but it does not work. Spent quite a lot of time with an EE adviser who seemed to find it hard to understand that it did not work. Gave up in the end. Trawi...

How to make a complaint

My 80+ mum has just had an early cancellation bill for over £600 due to a cold caller BT/EE representative informing her that her landline was out of contract.  Now she has a landline that cannot accept incoming calls.help and advice needed please 

Porting has failed

I am transfering 4 numbers for my family from BT to EE. the porting should have started on friday but nothing happened untill this morning when my wifes number has been ported to the sim i set up with my  number. I am very concerned as we have all ha...

EE Perks not generating codes

My EE Perks homepage is showing that I have 5 codes left to use. However when I click on the "Get New Code" button, the page refreshes but nothing generates.I've spoken to various people on the phone over almost a fortnight, and it keeps getting pass...

Broadband cable

Ringer volume on home phone

We have 2 new home phones from EE, but both seem to have a really soft ringer volume. They only ring about 5 times before cutting off too. I am partially deaf so often don’t realise the phone is ringing straightaway - then it cuts off before I can ge...

Iphone 16

I want see where my order is