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I cant buy to package

Zviad
Explorer

‎26-06-2022 05:47 PM

I can't buy a package. I have £20 in my account but when I buy a package it takes me back to the homepage

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎26-06-2022 06:05 PM - edited ‎26-06-2022 06:06 PM

@Zviad : Are you on PAYG & are trying to buy a Pack? If so, how are you doing it?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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0 Helpful
Leanne_T
EE Community Support Team

‎27-06-2022 07:54 AM

Hi @Zviad

 

Thanks for coming here 🙂

 

Which add-on would you like to purchase? 

 

Are you adding this in your My EE account? 

 

Thanks 🙂

 

Leanne.

0 Helpful