How can I buy more data?

[ivanmichaelovit]

Hi,

I'm running low on data.  How can I buy more?

Thanks!

Evan

[ivanmichaelovit]

Hi Leanne 🙂

Thanks for the reply.  I'm struggling with the same issue.  About to run out of data, early, can't see how I can just give you some money and buy some data.    Have looked at the links but neither is clear what happens.  What I need is a button that says "buy nGB here for £n.".  /or/ an explanation as to whether a new pack can start before 30 days.  As it is the system suggests I'll be out of data in a couple of days and will then have to wait another two weeks before I cam get any more.  I can't believe this is correct but don't want to find out in the middle of an important meeting.

So, it terms amenable to the /meanest/ understanding - how can I buy more data?

Thanks!

Evan

[XRaySpeX]

@ivanmichaelovit : You can make a new pack start before the old 1 expires w/out having to wait by texting NOW to 150 after buying the new pack.

If you rather buy a data add-on look at http://add-on.ee.co.uk/purchase when not connected to WiFi to see what data add-ons are available.

[Boris27]

This is crap - that link to Add-on tells me I don’t have access!

[James_B]

Hi @Boris27,

Are you accessing the link over mobile data (via the mobile device you need to buy data for), rather than a WiFi connection? 

James

[digitaldavid1]

How annoying that you can't buy more data. I have turned off WiFi and cannot access. 

[James_B]

Hi @digitaldavid1,

Welcome to the EE Community. 🙂

What happens when you try to access the add-on page?

James

[XRaySpeX]

@digitaldavid1 , @Boris27 : Try clearing your browser's cache & cookies.

[Algyyys]

Link not acceptable - forbidden 

[Algyyys]