Hotspotting

[Kingdom7]

Hello

I have just got an unlimited data SIM plan. Very happy with it. Except one thing.

I just got a text saying I’ve used 80% of my gifting data? I tether to my laptop at work. This was never an issue when I was with Virgin. 

Is there any ways for unlimited hotspotting? I can’t believe I am even asking. I thought this would be standard. If I’d known this was the case, I’d stayed with Virgin.

[Cutmire]

I have also had this problem with hotspot, while on holiday I hotspot too my steam deck too download a game and then it said I reach my data cap even though I have unlimited dara.

I was no longer able to tether until the following month 

[James_B]

Hi @Cutmire,

Welcome to the EE Community. 🙂

Did the message say you'd used your giftable data allowance?

James

[EssexBoyEE]

@Cutmire - while on holiday

Were you outside of the UK, you will not get Unlimited Data whilst Roaming.

[Cutmire]

No I was not outside the uk.

I was using my phone as a hotspot and I don't gift data.

So they have a fair use policy but I'm unable to find such policy their site.

[XRaySpeX]

@Cutmire : Unlimited Plans:

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We will consider usage above 600GB/month to be non-personal use and have the right to apply traffic management controls to deprioritise your mobile traffic during busy periods or to move you to a business plan.

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