Gifting data

[DALECORNEY21]

How can I gift dater

[Chris_B · Accepted solution]

@DALECORNEY21  You can gift data via the my EE app,  but all sims have to be a contract sim and all those sims have to be on the same account ie your account.  You can not gift data to or from PAYG or a no frills tariffs. 

if you’re eligible to gift data you need to open the my EE app click manage then scroll down to data gifting. Click it then select who is gifting and who is receiving the data gift and select the amount of data being gifted. 

[Tommyjosh123]

Unable to gift data all day tried numerous times 

[Tommyjosh123]

I’ve done this the facility isn’t working via the app

[Tommyjosh123]

This does not answer my question 

[Katie_B]

Hello @Tommyjosh123. 

Welcome to the community. 

Have you recently made any changes to your account?

Are you abroad at the moment?

Speak soon, 

Katie

[isobelle1]

Hi Katie,

Same thing has been happening with me! No changes made but usually get gifted data but recently has not been working. Have tried everything including restarting the app but nothing seems to work. 

[Katie_B]

Hi @isobelle1. 

If you are continuing to see this problem please report this to our technical care team on 150. 

It would be great if you could keep us updated here on the community. 

Katie

[Katie_B]

Hi @Beingsundus786. 

Thanks for coming here. 

If you are unable to gift data please give us a call on 150. 

Katie