01-01-2024 07:16 AM
I used to be able to gift data to my daughter, but her number no longer comes up as an option. I'm still the owner of the number so I can still manage the account just not gift to it? Any ideas why this might be?
Solved! See the answer below or view the solution in context.
01-01-2024 08:10 AM
@Pinkpinksuzie77 Has this contract for this number been upgraded since you last gifted data to it ? If it has is that tariff a no frills tariff? If it is you can not gift data too/from a no fills tariff
01-01-2024 08:10 AM
@Pinkpinksuzie77 Has this contract for this number been upgraded since you last gifted data to it ? If it has is that tariff a no frills tariff? If it is you can not gift data too/from a no fills tariff
01-01-2024 02:14 PM
Where are you? When you are in a country where you cannot use your UK allowances, when your allowances refresh on your billing date you may no longer gift data until you return to the UK.
02-01-2024 11:18 PM
Hi Chris, yeah it turns out this was the problem. Thanks.