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Gifting Data

Pinkpinksuzie77
Investigator
Investigator

I used to be able to gift data to my daughter, but her number no longer comes up as an option. I'm still the owner of the number so I can still manage the account just not gift to it? Any ideas why this might be?

1 SOLUTION

Accepted Solutions
Chris_B
Grand Master
Grand Master

@Pinkpinksuzie77  Has this contract for this number been upgraded since you last gifted data to it ?     If it has is that tariff a no frills tariff?  If it is you can not gift data too/from a no fills tariff   

 

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3 REPLIES 3
Chris_B
Grand Master
Grand Master

@Pinkpinksuzie77  Has this contract for this number been upgraded since you last gifted data to it ?     If it has is that tariff a no frills tariff?  If it is you can not gift data too/from a no fills tariff   

 

XRaySpeX
Grand Master
Grand Master

Where are you? When you are in a country where you cannot use your UK allowances, when your allowances refresh on your billing date you may no longer gift data until you return to the UK.

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Hi Chris, yeah it turns out this was the problem. Thanks.