Gifting Data

Pinkpinksuzie77 · ‎01-01-2024

I used to be able to gift data to my daughter, but her number no longer comes up as an option. I'm still the owner of the number so I can still manage the account just not gift to it? Any ideas why this might be?

Chris_B · ‎01-01-2024

@Pinkpinksuzie77 Has this contract for this number been upgraded since you last gifted data to it ? If it has is that tariff a no frills tariff? If it is you can not gift data too/from a no fills tariff

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎01-01-2024

@Pinkpinksuzie77 Has this contract for this number been upgraded since you last gifted data to it ? If it has is that tariff a no frills tariff? If it is you can not gift data too/from a no fills tariff

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎01-01-2024

Where are you? When you are in a country where you cannot use your UK allowances, when your allowances refresh on your billing date you may no longer gift data until you return to the UK.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Pinkpinksuzie77 · ‎02-01-2024

Hi Chris, yeah it turns out this was the problem. Thanks.