Gifted data speeds

pwalk · ‎30-09-2025

Can someone clarify at what speeds is gifted data supposed to run?

I've just used up my monthly allowance partly on purpose to test the "Stay Connected" add-on which I haven't used before. I then gifted myself data from another number on my account (got the confirmation text and it's showing in the app), but it stays at capped speed of around 0.5Mbps. I thought that with gifted data it should run at normal speed, otherwise what's the point? Can someone clarify?

Edit: just done a speed test and it's running at full speed! I guess it just took some time to switch.

Michael_D · ‎30-09-2025

Hi @pwalk

Thanks for coming to the community.

If you have gifted data, it would be at full speed for your plan, depending on the network availability in the area.

If you had used all of the data first and were on stay connected data, you are right in saying it can take a little bit of time for the system to pick up that you are out of the slower data allowance and return you to full speed.

Michael

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Michael_D · ‎30-09-2025

Hi @pwalk

Thanks for coming to the community.

If you have gifted data, it would be at full speed for your plan, depending on the network availability in the area.

If you had used all of the data first and were on stay connected data, you are right in saying it can take a little bit of time for the system to pick up that you are out of the slower data allowance and return you to full speed.

Michael