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Full Works Unlimited Sim Only

BackCountryBob
Explorer

Find it very misleading to state "no charge Eu Roaming" and then find there's a 50gb FUP?

Annoyingly, very nearly fell for this at £29 pcm, which is very good value. But, not as inferred in the advertising banner.

12 REPLIES 12
Katie_B
EE Community Support Team

Hello @mike_99

Thanks for coming here. 

I have checked the link you have provided and can see the information regarding 50GB fair use can be found at the very bottom of page 3 under Fair Use Amount. 

Hope this helps, 

Katie

mike_99
Explorer

Thanks that's extremely misleading. Three is very up-front about roaming limits. I'm going to make a complaint to the Advertising Standards Agency about your marketing.

Katie_B
EE Community Support Team

Hi @mike_99

I am sorry to hear you wish to make a complaint. 

You can make a complaint direct with EE by completing the online form, a member of the complaints team will then be in touch. 

Katie