25-05-2025 12:36 PM
Find it very misleading to state "no charge Eu Roaming" and then find there's a 50gb FUP?
Annoyingly, very nearly fell for this at £29 pcm, which is very good value. But, not as inferred in the advertising banner.
Solved! See the answer below or view the solution in context.
15-07-2025 09:04 AM
Hello @mike_99.
Thanks for coming here.
I have checked the link you have provided and can see the information regarding 50GB fair use can be found at the very bottom of page 3 under Fair Use Amount.
Hope this helps,
Katie
15-07-2025 09:17 AM
Thanks that's extremely misleading. Three is very up-front about roaming limits. I'm going to make a complaint to the Advertising Standards Agency about your marketing.
15-07-2025 09:20 AM
Hi @mike_99.
I am sorry to hear you wish to make a complaint.
You can make a complaint direct with EE by completing the online form, a member of the complaints team will then be in touch.
Katie