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Excessive Data Usage

TimPitt
Visitor

‎06-02-2022 02:52 PM

For the second month running I have received a notification saying that I have used 80%of my data yet I am only a few days into the month and have not downloaded and films or other high data usage. Is this correct and if so how can I configure my Apple iPhone 8 to reduce this?

3 REPLIES 3
Schockwave
Community Hero
Community Hero

‎06-02-2022 02:59 PM

Hello @TimPitt ,

 

Welcome to the community,

 

This will depend how much data you are paying for, which you have not told us and how many apps you have running in the background, maybe give us some more information.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
0 Helpful
XRaySpeX
Grand Master
Grand Master

‎06-02-2022 04:59 PM

Are you on an unlimited data plan?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
Wrighty_hbs
Visitor

‎10-09-2023 05:44 PM

Hi Tim

This has just started happening to me recently. Did you ever get a coherent answer?