Didn't get expected unlimited data

[Squaferno]

I just purchased EE broadband, as I was informed that my existing mobile data would then become unlimited (being over £10 per month). But my data usage on the EE app still says that I have only 559.0 MB left, and there is no sign of it becoming unlimited. (I tried logging off and on again, but it didn't work.)

[Chris_B]

@Squaferno  It’s usually added on your next billing cycle. 

[Squaferno · Accepted solution]

It's resolved now, but I called them and they then fixed things from their end.

[Leanne_T]

Thanks for coming back and letting us know @Squaferno 

Leanne 🙂