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EE wifi out of home and office

MartinBlo
Visitor

‎29-06-2026 03:15 PM

Hi

As an EE customer, it is not easy to log on to the EE wifi network outside of the home or office

  • The first page asks you to accept analytics.
  • The second page offers EE packages, and click if you are already a customer
  • Third page, choose what type of account you have (click BT Business, customer)
  • Fourth page, enter email  (not compatible with iPhone Apple passwords)
  • Fifth screen, enter password ( not compatible with iPhone Apple passwords, so have to save password somewhere else such as notes)

As a customer, why can't it just log in automatically

 

 

 

 

 

 

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎29-06-2026 03:19 PM - edited ‎29-06-2026 03:26 PM

@MartinBlo : Some peeps on here the Get public WiFi access seem to recognise immediately. But not me 😞 !

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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JimM11
Community Hero
Community Hero

‎29-06-2026 04:39 PM - edited ‎29-06-2026 05:07 PM

@MartinBlo Honestly where would be the fun in that if you got on first time and no questions asked? 🤣😡 They are trying to make it a lot easier going forward by adding EE WiFi-Auto to the millions of the unexpected... One complained the other day passing homes and i am jumping onto the homeowners wifi why is this happening!!!!

Help & advice | Find WiFi hotspots | EE WiFi

WiFi Coverage Boost | EE Business

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