Loss of broadband

[Marra1979]

broadband connection completely lost for  5 days, called for help once or twice a day. Guides advise openreach engineer needed but unable to book and don’t know why. I’m stuck. Any advice where to go next would be much appreciated. 
thanks. 

[JimM11]

@Marra1979 Your stuck, if EE Guides cannot do it for you no one else can! Your not in Derbyshire per chance?

EE current problems and network issues - GB

You may encounter this so you are aware, attached when cleared for viewing.

Vicious Circle.....

[XRaySpeX]

If  it is a neighbourhood issue, you could keep an eye on Check service in your area  to see when any faults are being attended to in your local area. You may also Report a Problem there.